It’s one thing to choose a technology platform. But implementation is another hurdle altogether.
That’s what Peconic Landing’s leadership recognized early on. Bob Syron (President and CEO) and Greg Garrett (COO) had set a 2024 goal to upgrade the community’s entire tech stack. Icon’s platform was a key component. To maximize ROI, leaders needed a strategy to spur community-wide adoption.
One aspect of that adoption came down to community members’ buy-in. To hear what that process looked like, and what these members needed from leadership, we also spoke with two people who’ve lived at Peconic Landing for several years: Jan Harting-McChesney and Don Price.
Keep reading to see how Peconic Landing worked with members and team members to successfully implement Icon.